Frequently Asked Questions

General Questions

Common questions about Babu Motors and our services.

What is Babu Motors?

Babu Motors is a premium automobile service that provides drive-to-own solutions, vehicle maintenance, and other automotive services designed to make vehicle ownership accessible and hassle-free.

Where are you located?

We currently operate in major urban centers with multiple service centers. Please check our contact page for specific locations and service areas near you.

How do I get started with Babu Motors?

Getting started is easy! Download our app or visit our website to create an account. After a simple verification process, you can begin browsing available vehicles or services.

Do you offer test drives?

Yes, we offer test drives for all our vehicles. You can schedule a test drive through our app or by contacting our customer service team.

What types of vehicles do you offer?

We offer a wide range of vehicles including sedans, SUVs, trucks, and electric vehicles from various manufacturers, all maintained to the highest standards.

Drive-to-Own Program

Learn about our unique drive-to-own vehicle program.

How does the drive-to-own program work?

Our drive-to-own program allows you to drive a vehicle while making regular payments towards ownership. After completing the payment term, the vehicle becomes yours.

What are the requirements to qualify?

To qualify for our drive-to-own program, you need a valid driver's license, proof of income, proof of residence, and a good driving record. Additional requirements may apply based on the vehicle value.

Can I upgrade my vehicle during the program?

Yes, we offer vehicle upgrades after a qualifying period. This typically requires at least 12 months of good payment history and depends on vehicle availability.

What happens if I can't continue making payments?

If you're unable to continue making payments, please contact us immediately. We offer various options including payment restructuring or vehicle return with minimal penalties if done properly.

Is insurance included in the program?

Basic insurance coverage is included in your monthly payments. However, you can opt for additional coverage at an extra cost for more comprehensive protection.

Maintenance & Support

Information about vehicle maintenance and support services.

How often should I service my vehicle?

We recommend servicing your vehicle every 5,000-7,500 miles or every 6 months, whichever comes first. Your vehicle's dashboard will also show maintenance alerts when service is needed.

Is maintenance included in my plan?

Regular maintenance is included in all our drive-to-own plans for the first year. After that, maintenance packages are available at discounted rates for program participants.

What do I do in case of a breakdown?

In case of a breakdown, contact our 24/7 roadside assistance at the number provided in your welcome package or through the app. We'll dispatch help immediately.

Can I use my own mechanic for repairs?

While we prefer you use our certified service centers for optimal care, you may use your own mechanic for minor repairs. Major repairs should be coordinated with our service department to maintain warranty coverage.

How do I schedule a maintenance appointment?

You can schedule maintenance appointments through our mobile app, website, or by calling our service department directly. We offer flexible scheduling including evenings and weekends at most locations.